FAQS

HOW TO ORDER?

1. PLACE YOUR ORDER:
info@sophacompany.com or (+62) 819 3277 6699
Please include:
• Product code, amount & information you want to appear
• Your name & address
• Cell phone & email address

2. CONFIRMATION/APPROVAL
• You will receive a confirmation email/digital proof of your order
(3 rounds of revisions)
• Please review your order details carefully, any kind of changes, after final approval is not possible.

3. PAYMENT
• Your invoice will be sent via email along with your final approval.
• Payment via transfer BCA.
• Listed pricing does not include additional shipping cost.
• Free delivery within Jakarta area for order above Rp. 500.000,-

4. ORDERING TIME
• Regular Items: about 5 days + shipping
• Personalized announcements/invitations: +/- 15 days  (after final approval) + shipping
• Personalized stationery: +/- 14 days (after final approval) + shipping

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APPROVAL CHECKLIST

1. Double-check all information including: names, titles, dates, address, phone number, etc.
2. Double-check all spellings and punctuations and fonts
3. Make sure all design elements and colors are correct
4. Please allow for the possibility of a slight color differences on final product due to technical calibration. We will do our best to minimize this risk and offer only the best product.

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COLOR



Will the color look exactly like what I see on the monitor?
Most likely is NO. Colors vary for every monitor, so please allow for the possibility of a slight color differences on final product due to technical calibration. We will do our best to minimize this risk and offer only the best products.